SHIPPING
FAQ
🚚 Delivery Options & Fees
-
10am–9pm: $8
-
10am–4pm: $12
-
3pm–9pm: $12
-
Specific 2-hour delivery window: $25
-
Hospital & Tuas deliveries: $20
-
Self-pickup (Appointment)
-
Same-day delivery is available — please PM us before ordering to check availability.
🌸 Hamper and flower Variations
-
Flower colours (pink, cream & light tones) may vary slightly due to seasonal availability
-
Sunflower sizes may differ depending on availability
-
Singapore’s warm climate may cause minor browning on petal edges, which is natural
-
Items in bouquets or hampers may vary based on daily market supply
-
Pinholes may be present in packaging for ventilation
-
Any substitutions will be of equal or greater value, while maintaining the overall look and theme
-
Rest assured, all items and flowers are fresh and carefully selected.
💖 Handmade with Care
-
Every hamper, flower and gift arrangement is uniquely handmade, so slight variations are to be expected — making each piece special and one-of-a-kind.
📍 Receiving Your Order
-
If no one is available to receive the delivery, our courier will place the item in a safe location (e.g. outside your doorstep or with a nearby contact, where applicable) to ensure timely delivery and freshness.
🔁 Returns & Refunds
-
As our flowers and hampers are fresh, perishable and made-to-order, all sales are non-returnable and non-refundable.
-
If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos, and we will be happy to assist.